Last updated: June 2026
Terms & Conditions
and Privacy Policy
Part 1 · Terms & Conditions
1. Who we are and what we do
WanderMe, LLC ("WanderMe", "we", "us") acts as a travel agent and curator. We feature group trips operated by third-party tour operators (including Intrepid, G Adventures and Exoticca) and design custom itineraries. When you book a featured trip through us, your contract for the delivery of the trip itself is with the operator, and the operator's own booking conditions apply alongside these terms. We will always tell you who the operator is before you commit.
WanderMe operates as an independent affiliate of Fora Travel, Inc. ("Fora"), our host agency. Fora provides our IATA accreditation and processes supplier commissions on our behalf. This arrangement does not affect the price you pay. Fora Travel, Inc. is a registered Seller of Travel in California (No. 2151995-50), Florida (No. ST43973) and Washington (UBI No. 605329242), and holds British Columbia CPBC License No. 88694 and Ontario TICO Registration No. 50027942.
2. Enquiries and bookings
Submitting an enquiry through our site does not create a booking. A booking exists once the operator confirms availability and your deposit is received. Prices shown on our site are indicative "from" prices per person and are subject to change until confirmed in writing.
3. Payments
Deposits and balances are typically paid through the relevant operator's secure payment link, which we provide to you directly and through your traveler portal. Payment due dates will be communicated at booking and shown in your portal. Failure to pay a balance by its due date may result in cancellation under the operator's conditions.
4. Prices and inclusions
Each trip listing describes what is included and excluded. Unless stated otherwise, international flights, travel insurance, visas, most meals, optional activities and personal expenses are not included. Room upgrades (such as a solo own room) are subject to availability and may not be available on nights involving trains, camping or homestays.
5. Changes and cancellations
Cancellation and amendment terms follow the policy that applies to your trip, which we will share in full before you pay. Refunds of amounts paid to an operator are governed by that operator's conditions. Use the tabs below for a plain-English summary of each operator's standard cancellation policy, plus WanderMe's own terms for custom and private trips. The confirmed booking conditions for your specific trip, travel style and region of residence always govern, and we will provide them before you pay.
Deposits. A non-refundable deposit per person is due at booking and is afterward held as a Lifetime Deposit (see below). If you book 60 days or fewer before departure, the full amount is due at booking. Deposit amounts by travel style and currency:
| Travel style | USD | AUD | CHF | NZD | SGD | INR | HKD | CNY | JPY | KRW | ZAR |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Roamies, 18-to-Thirtysomethings | 250 | 250 | 250 | 250 | 250 | 12,000 | 1,500 | 1,300 | 20,000 | 200,000 | 1,000 |
| Classic, Active, Family, Local Living, Marine, Rail, Geluxe, Solo-ish, National Geographic Journeys, National Geographic Family Journeys | 350 | 350 | 350 | 350 | 350 | 20,000 | 2,500 | 2,400 | 35,000 | 350,000 | 1,000 |
| National Geographic Signature | 750 | 1,000 | 750 | 1,000 | 1,000 | 20,000 | 6,000 | 5,000 | 110,000 | 1,000,000 | 12,000 |
| Egypt Eclipse 2027 | 750 | 750 | 750 | 750 | 1,000 | 20,000 | 6,000 | 5,500 | 110,000 | 1,000,000 | 12,500 |
| Expedition (M.S. Expedition) | 1,000 | 1,000 | 1,000 | 1,000 | 1,000 | 70,000 | 7,500 | 6,500 | 111,000 | 1,000,000 | 15,000 |
Scroll the table sideways to see all currencies. TailorMade, Day Tours, Mini Adventures and Away Games use their own deposit rules, noted further down.
Final payment. For most tours the balance is due 60 days before departure. Some styles differ: 90 days for National Geographic Signature and TailorMade, and 120 days for Expedition. Bookings made inside the applicable window are paid in full at the time of booking.
Standard cancellation schedule. Charges are based on the date G Adventures receives your notice of cancellation, as a percentage of the total trip price (excluding insurance):
- 60 days or more before departure: the deposit is retained as a Lifetime Deposit (operator credit); everything else you have paid is refunded.
- 30 to 59 days before departure: the deposit is retained as credit, and 50% of the remaining amount is refunded.
- Fewer than 30 days before departure: the deposit is retained as credit, and no further refund is payable.
The Lifetime Deposit has no expiry and no cash value, is transferable to another person, and must be applied to a future G Adventures trip of equal or greater value (and not to the same or similar travel dates).
Arrival transfers, pre/post-trip accommodation, My Own Room and optional activities booked through the operator are refunded in full if cancelled 31 days or more before departure; no refund applies if cancelled 30 days or fewer before departure.
Travel styles with their own schedules.
- Expedition: balance due 120 days out. Cancellation 90+ days = deposit held as credit and the rest refunded; 60–89 days = 50% of the remainder refunded; under 60 days = no further refund.
- National Geographic Signature: balance due 90 days out. Cancellation 90+ days = deposit held and the rest refunded; 89–46 days = 50% of the remainder refunded; 45 days or fewer = no further refund.
- TailorMade: a non-refundable deposit of 30% of the trip price (not held as a Lifetime Deposit); balance due 90 days out. Cancellation 90+ days = the 30% deposit retained and the rest refunded; 60–89 days = 50% of the trip price refunded; under 60 days = no refund.
- Day Tours: paid in full at booking. Cancellation 8+ days = full refund; 4–7 days = 50% refunded; 3 days or fewer = no refund.
- Mini Adventures: a non-refundable deposit of 20% of the price, held as a Lifetime Deposit.
- Egypt Eclipse 2027: cancellation 60+ days = deposit held and the rest refunded; under 60 days = no further refund.
- Inca Trail: on cancellation 60+ days out, an Inca Trail Charge is deducted from your credit and the rest refunded (then the standard 30–59 day / under-30 day schedule applies). The Inca Trail Charge is USD 235 (CAD 325 · AUD 335 · NZD 400 · GBP 180 · EUR 205 · CHF 185 · SGD 300 · HKD 1,840 · CNY 1,620 · ZAR 3,940 · JPY 37,320 · KRW 3,350,290).
- Away Games: deposit USD 750 (AUD 1,000 · NZD 1,200 · CAD 1,000 · CHF 650 · EUR 650 · GBP 600 · SGD 1,000 · HKD 6,000 · CNY 5,000 · JPY 110,000 · KRW 1,000,000 · ZAR 12,000). On cancellation, an Away Games Ticket Charge of USD 500 (AUD 700 · NZD 850 · CAD 700 · CHF 420 · EUR 420 · GBP 370 · SGD 700 · HKD 3,900 · CNY 3,400 · JPY 80,000 · KRW 750,000 · ZAR 8,250) is strictly non-refundable and excluded from any Lifetime Deposit; the remaining USD 250 is held as a standard Lifetime Deposit.
If G Adventures cancels. Once a departure has one fully paid customer it is guaranteed to operate, outside of Force Majeure. If G Adventures cancels for reasons other than Force Majeure, you may take an equivalent or superior substitute trip, a lesser substitute with the price difference refunded, or a full refund. If the cancellation is due to Force Majeure (or a suspension of operations), the options are a substitute trip, a travel credit worth 110% of monies paid, or a refund minus unrecoverable costs; if Force Majeure strikes after the trip has started, the 110% credit or refund-minus-costs applies pro-rata to the days remaining. Force Majeure travel credit is valid at least 2 years, is not redeemable for cash, and excludes flights and insurance. G Adventures is not responsible for incidental costs such as visas, vaccinations or non-refundable flights.
Insurance. Travel insurance is mandatory, with minimum medical, evacuation and repatriation cover of US$200,000 across all dates of travel; cancellation and curtailment cover is strongly recommended.
This is a summary of G Adventures' booking conditions current as of June 2026 and may change; the operator's confirmed booking conditions for your specific trip and travel style govern, and we will provide them before you pay.
Please select the region you booked from. Intrepid's cancellation terms differ depending on where your booking is made. Choose your region for the schedule that applies; we will confirm the exact conditions for your trip before you pay.
Applies to bookings made from all regions except the UK and the European Economic Area (for example, the United States and Canada).
Deposits and final payment. A non-refundable deposit secures your place, with the balance due ahead of departure (for most trips, no later than 56 days before). Bookings made inside that window are paid in full at booking. Deposit amounts and due dates vary by trip and currency, and we will confirm them for your booking.
Cancellation by you. Effective only once Intrepid receives written confirmation. Charges are based on the date that notice is received:
- 56 days or more before departure: your deposit is held as a Deposit Credit (operator credit).
- 31 to 55 days before departure: a fee of 30% of the total booking cost.
- 15 to 30 days before departure: a fee of 60% of the total booking cost.
- 14 days or fewer before departure: a fee of 100% of the booking cost.
A Deposit Credit cannot be applied to the same or similar travel dates. Some travel styles and add-ons carry different conditions (Intrepid's Special Conditions and your Essential Trip Information). If you leave a trip after it starts, or fail to join it, no refund is made for unused services.
Cancellation by Intrepid. Trips are guaranteed to depart once they have one fully paid customer, unless a minimum group size is stated (in which case Intrepid gives at least 30 days' notice of cancellation). If Intrepid cancels, you may move amounts paid to another departure, or take a refund or credit, except where the cancellation is due to a Force Majeure Event.
Force Majeure. Before departure, Intrepid offers a 100% credit of monies paid, or a refund minus unrecoverable costs; after the trip has started, the same options apply to the days remaining. Intrepid's ability to issue credit can depend on its suppliers issuing corresponding credits.
Changes and transfers. Transfers to another person or trip are allowed only when operationally possible and may carry supplier costs and an amendment fee. No amendments are permitted within 56 days of departure. Cancellation insurance is strongly advised at booking.
Applies to bookings made within the United Kingdom.
Cancellation by you. Effective only once your sales representative receives written confirmation. Your deposit and all other payments are put towards the cancellation fees below; if what you have paid does not cover the fee, you must pay the difference (and you authorize Intrepid to charge the payment card used for the booking). Charges by date notice is received:
- 56 days or more before departure: your deposit is held as a Deposit Credit.
- 31 to 55 days before departure: a fee of 30% of the total booking cost.
- 15 to 30 days before departure: a fee of 60% of the total booking cost.
- 14 days or fewer before departure: a fee of 100% of the booking cost.
A Deposit Credit cannot be applied to the same or similar travel dates. If you leave a trip after it starts, or fail to join it, no refund is made for unused services. Should one member of a party cancel, it may increase the per-person price for those still travelling, and you will be liable for that increase.
Cancellation or changes by Intrepid. Trips depart once they have one fully paid customer unless a minimum group size is stated. Most changes are "Minor Changes" Intrepid may make without liability. For a "Significant Change" (for example, a change affecting at least one day in five, a lower-standard accommodation for a significant part of the trip, or a flight time moved more than 12 hours) you may accept it, reject it and cancel for a full refund, or take an alternative booking. If Intrepid cancels, you receive an alternative booking or a full refund, and a refund of any insurance premiums paid to Intrepid if you cannot reuse the policy. Intrepid may offer a credit voucher in place of a refund.
Unavoidable and extraordinary circumstances. You may cancel before departure, and Intrepid may cancel, where such circumstances at your destination (or its immediate vicinity) significantly affect the trip or transport to it. You receive a full refund of monies paid (no additional compensation); if it occurs after the trip starts, a refund minus unrecoverable costs for the remaining days. Intrepid considers FCDO travel advice, among other factors. There is no automatic statutory right of cancellation under the Consumer Contracts Regulations 2013.
Amendments and transfers. Transfers to another person are allowed when operationally possible and you must notify Intrepid no fewer than 7 days before departure; you and the transferee are jointly liable for the balance and any costs. No amendments are permitted within 56 days of departure, and change fees may apply. Certain confirmed arrangements cannot be amended or transferred and may carry a cancellation fee of up to 100%.
Applies to bookings made within the European Economic Area.
Cancellation by you. Effective only once your sales representative receives written confirmation. Your deposit and all other payments are put towards the cancellation fees below. Charges by date notice is received:
- 30 days or more before departure: your deposit (EUR 400 / CHF 400) is charged as the cancellation fee.
- 21 to 29 days before departure: a fee of 40% of the total trip cost.
- 16 to 20 days before departure: a fee of 60% of the total trip cost.
- 8 to 15 days before departure: a fee of 70% of the total trip cost.
- 7 days or fewer before departure: a fee of 80% of the total trip cost.
If you leave a trip after it starts, or fail to join it, no refund is made for unused services. Should one member of a party cancel, it may increase the per-person price for those still travelling, and you will be liable for that increase.
Cancellation or changes by Intrepid. Trips depart once they have one fully paid customer unless a minimum group size is stated. As with the UK, most changes are "Minor Changes"; for a "Significant Change" you may accept it, reject it and cancel for a full refund, or take an alternative booking. If Intrepid cancels, you receive an alternative booking or a full refund, plus a refund of insurance premiums paid to Intrepid if you cannot reuse the policy. A credit voucher may be offered in place of a refund.
Unavoidable and extraordinary circumstances. You may cancel before departure, and Intrepid may cancel, where such circumstances at your destination significantly affect the trip or transport to it. You receive a full refund of monies paid (no additional compensation); if it occurs after the trip starts, a refund minus unrecoverable costs for the remaining days.
Amendments and transfers. Transfers to another person are allowed when operationally possible, with at least 7 days' notice before departure; you and the transferee are jointly liable for the balance and any costs. No amendments are permitted within 30 days of departure, and change fees may apply. Certain confirmed arrangements cannot be amended or transferred and may carry a cancellation fee of up to 100%.
This is a summary of Intrepid's booking conditions current as of June 2026 and may change; the operator's confirmed booking conditions for your specific trip and region govern, and we will provide them before you pay.
This policy applies to custom and private trips that WanderMe designs and books for you, rather than a fixed group departure run by an operator.
Design fee. Where a custom itinerary carries a design fee, it is quoted to you upfront and is non-refundable once design work has begun.
Deposits. Deposits on custom and private trips are non-refundable. They secure your dates and allow us to begin confirming arrangements with suppliers on your behalf.
After full payment. Once your trip is paid in full, it is non-refundable. Because a custom trip is assembled from many individual suppliers, hotels, guides, transport, permits and activities, each with their own terms, and many bill on non-refundable terms, we generally cannot recover costs once everything is booked.
Changes and cancellations. We will always do our best to accommodate a change, a date move or a cancellation, but unlike a group departure there is no standard cancellation grid. What is possible depends entirely on each supplier's own conditions, and changes or cancellations may be up to 100% non-refundable. We confirm the specific deposit, payment and cancellation terms for your itinerary in writing before you pay anything.
Insurance. Comprehensive travel insurance with cancellation and curtailment cover is strongly recommended on every custom and private trip, and we can help you arrange it.
6. Travel insurance and documents
Comprehensive travel insurance is required on all featured trips. You are responsible for ensuring you hold a valid passport, required visas and any health documentation for your destination.
7. Wander Score™ and Wander Verified
The Wander Score is WanderMe's editorial sustainability rating, provided for information only. It reflects our good-faith assessment and is not a certification or guarantee. "Wander Verified" indicates that a member of the WanderMe team has personally taken the trip; experiences may vary by departure, season and leader.
8. Our liability
To the maximum extent permitted by law, WanderMe's liability in connection with featured trips is limited to our role as agent. We are not liable for the acts or omissions of operators, airlines, accommodation providers or other third parties, or for events beyond our reasonable control.
9. Website content
Content on this site, including photography, text, the WanderMe™ name and logo, and the Wander Score™, belongs to WanderMe or its licensors and may not be reproduced without permission. Trip details are provided in good faith and may change; the operator's confirmed itinerary prevails.
10. Contact
Questions about these terms: hello@wanderme.travel.
Part 2 · Privacy Policy
WanderMe, LLC is the controller of the personal data described here. For any privacy question or request, contact us at hello@wanderme.travel.
1. What we collect
- Enquiry details: name, email, phone (optional), traveler type, group size, budget range, travel dates and trip preferences you share with us.
- Booking & traveler-profile details: information needed to confirm and run a booking, including each traveler's legal name, date of birth, gender as shown on travel documents, nationality, passport number, issuing country and expiry, emergency contact, room preferences, dietary requirements, and travel insurance details.
- Sensitive information you choose to provide: health, medical or mobility notes relevant to your trip, and the passport/identity details above. Some of this is treated as "special category" or sensitive data under laws such as the EU/UK GDPR. We collect and share it only to arrange and run your trip, and only with your consent (see Legal basis below).
- Documents: files you or our team upload to your traveler portal, such as vouchers, itineraries and travel documents.
- Portal and chat: login identifiers (email or mobile for one-time codes) and messages you send our team.
- Technical basics: device and usage information collected through cookies or similar technologies for site performance and analytics.
2. How we use it
- To respond to your enquiries and design or arrange your trip.
- To pass necessary details to the tour operator fulfilling your booking and, where required, to our host agency Fora Travel, Inc. for accreditation, booking and commission processing. Operators and Fora process your data under their own privacy policies.
- Where you opt in, to share relevant details with our insurance partner (Faye) so they can prepare a travel-insurance quote for your trip.
- To send our newsletter and trip updates when you have opted in. Unsubscribe anytime via the link in any email.
- To operate, secure and improve our website and traveler portal.
3. Legal basis for processing
Where the EU or UK GDPR (or similar laws) apply, we rely on: performance of a contract (or steps you ask for before one) to handle your enquiry, arrange your trip and pass details to the operator; your consent for marketing emails, for the optional insurance quote, and for processing sensitive data such as passport, health and dietary information, which you can withdraw at any time; legitimate interests in securing and improving our services; and legal obligations where applicable. Withdrawing consent does not affect processing already carried out.
4. Who we share it with, and what we don't do
We do not sell your personal data. We share it only with: the tour operator running your trip; our host agency Fora Travel, Inc.; our insurance partner (Faye) where you request a quote; and the service providers that run our platform, including our database and authentication host (Supabase), email delivery (Resend) and website hosting (Netlify). These providers act on our instructions to deliver our services.
5. Where your data is processed (international transfers)
WanderMe, our host agency, operators and service providers may process your data in the United States and other countries, which may have different data-protection laws than your own. Where we transfer personal data out of the EEA or UK, we rely on appropriate safeguards (such as the European Commission's Standard Contractual Clauses) where required by law. Contact us for more detail on the safeguards in place.
6. Storage, security and retention
We keep personal data only as long as needed for the purposes above or as required by law (for example, booking and tax records may be retained for several years). We then delete or anonymize it. We apply reasonable technical and organizational safeguards to protect it, and access to your portal data is restricted to you and authorized WanderMe team members.
7. Your rights
Depending on where you live, you may have rights to access, correct, delete or port your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these, email hello@wanderme.travel and we will respond as soon as possible. If you are in the EU or UK and believe we have not handled your data properly, you also have the right to lodge a complaint with your local data protection authority.
8. Cookies and tracking
We do not use advertising or third-party tracking cookies, and we do not run analytics that profile you. To make the site work, we use only essential, first-party browser storage, for example to keep you signed in to your traveler portal and to remember preferences such as your chosen currency and language. Because this storage is strictly necessary or functional, it does not require a consent banner. If we ever add analytics or other non-essential cookies, we will ask for your consent first and update this page.
9. Children
Our site and bookings are intended for adults. We do not knowingly collect data directly from children; where a trip includes a minor, their details are provided and managed by a booking adult. Some trips carry minimum-age requirements, shown on the trip page.
10. Changes to this policy
We may update this page from time to time. The "last updated" date at the top reflects the current version.